a Heart for Crafts
FAQ

    • Do you offer a bulk discount or multi item discount?

    • When will my order ship?

    • Do you offer customization?

    • Do you sell single felties or sample sets?

    • Do you ship internationally?


    Do you offer a bulk discount or multi item discount? top

    I get asked quite often about bulk discounts or a discount when purchasing multiple items or multiple sets. Due to the time and work involved in my items, I do not offer a bulk discount or any type of multi item discount. I do run coupon promotions on occasion. Check out my Facebook page for current promotions.

    When will my order ship? top

    I strive to ship orders as quickly as possible. Most orders generally ship within 3 to 4 business days. Small orders usually ship sooner than that. Larger orders may take a little longer. During the busy holiday season orders generally ship in 5 to 7 business days. Please be aware that this is when your order will be shipped, not when you can expect to receive it.

    Do you offer customization? top

    Yes, I do offer customization. If you'd like a different color from what is pictured or offered, please feel free to send me a message with your request and I will do my best to fill your request.

    Do you sell single felties or sample sets? top

    I don't currently have general feltie sample sets, only theme sets. If you're interested in purchasing single felties, you can contact me with the felties you'd like and I can create a Paypal invoice for you for the order.

    Do you ship internationally? top

    Currently, on my website, the cart isn't set up for international orders. I only ship within the United States. If you live outside the U.S. and are interested in placing an order, please contact me for shipping costs. If you then decide to order, I will create a Paypal invoice for you.